Terms | Relevant Systems

1. Overview

These terms of service (“Terms of Service”) are entered into between you and Relevant Systems (“Relevant Systems", "our", “we,” or “us”). The Terms of Service govern your access to and use of the Relevant Systems website at relevantsystems.io, including any content, functionality, communication channels, software, and Services offered on or through it (the “Platform”).

By using the Platform, you agree to be bound and abide by these Terms of Service. Relevant Systems may terminate your ability to use the Platform without notice if you do not comply with these Terms of Service. If you do not agree to these Terms of Service, you must not access or use the Platform. You must be at least 18 years old to use the Platform.

We reserve the right to make changes to the Platform and to these Terms of Service at any time. All changes are effective immediately when posted. Your continued use of the Platform following the posting of the revised Terms of Service means that you accept and agree to the changes.

All Information Relevant Systems collects on the Platform is subject to our Privacy Notice posted on the Platform. By using the Platform, you consent to all actions taken by us with respect to your Information in compliance with the Privacy Notice. The Privacy Notice is incorporated into and governed by these Terms of Service. To the extent there is a conflict, these Terms of Service supersede the Privacy Notice. You agree that you will not upload any confidential or personal information onto the Platform except for personal information specifically requested by Relevant Systems pursuant to the Privacy Notice.

All Platform Content (as defined below) is current as of the date it is posted on the Platform to the best of Relevant Systems knowledge.

As used in these Terms of Service, references to the “Relevant Systems Team” include Relevant Systems, our owners, assigns, subsidiaries, affiliated companies, officers, and directors, and all parties involved in creating, producing, and/or delivering the Platform.

2. Services

Relevant Systems provides a multitude of product integrations and services (the “Services”) on the Platform, which you may subscribe to through the Platform. All references to the Platform include the Services. All Services are subject to these Terms of Service as well as the additional provisions below. The terms in these Terms of Service govern to the extent there is a direct conflict between the additional terms linked below and these Terms of Service.

a. Right to Modify the Services. We reserve the right to implement new elements as part of the Services including changes that may affect the previous mode of operation of the Services. We believe that any such modifications will enhance the overall Services, but it is possible that your opinion may vary.
b. No Contingency on Further Releases and Improvements. You understand that your purchase of Services on or through the Platform is not contingent on the delivery by us of any future release of any functionality or feature, including but not limited to the continuation of a certain Service beyond its current subscription term, or any third party services.
c. As-Is. The Platform is provided on an as-is basis as further described in Section 21, except as expressly provided otherwise in this Agreement.
d. Features. Features and terms used in connection with the Platform and Services such as “power dialer” may have some resemblance to those provided by others, but our Platform features and terms are specific to our Platform.
e. Additional Terms. Additional terms may apply to specific services and programs offered by Relevant Systems on the Platform. To the extent there is a conflict, these Terms of Service will take precedence.

3. Intellectual Property

The Platform and its entire content, data, features, Services, and functionality (including but not limited to text, graphics, videos, logos, button icons, databases, music, sounds, images, or other material that can be viewed on the Platform) (“Platform Content”) are the property of Relevant Systems or its licensors and are protected by copyright, trademark and other intellectual property laws, except as indicated below. Platform Content does not include User Contribution(s), as defined below.

The Relevant Systems™️ name and related logos are trademarks and service marks (“Marks”) of Relevant Systems. Our Marks may not be used without advance written permission of Relevant Systems, including in connection with any product or service that is not provided by us, or in any manner that is likely to cause confusion, or in any manner that disparages, discredits, or misrepresents Relevant Systems. Other products or company names mentioned on the Platform may be trademarks or service marks of their respective owners.

A third party website may feature our logos or trademarks, with or without authorization. Our logos or trademarks featured in any third party website do not constitute or imply any approval, sponsorship, or endorsement of Relevant Systems.

4. Limited License And Prohibited Uses

Relevant Systems grants you a personal, royalty-free, non-assignable, revocable, and non-exclusive license to access and use the Platform Content while using the Platform. Except to make the Services available to you and your end users, as expressly permitted under these Terms of Service, any other use, including the reproduction, modification, distribution, transmission, republication, framing, display or performance of Platform Content without prior permission of Relevant Systems is strictly prohibited. You may not remove any Marks or other proprietary notices, including, without limitation, attribution information, credits, and copyright notices that have been placed on or near the Platform Content.

You, your employees, and your end user clients (“Clients”) may use the Platform only for lawful purposes and in accordance with these Terms of Service. You agree that you, your employees, and your Clients will not:

Use the Platform or any Services in any way that violates any applicable law or regulation.
Use the Platform or any Services for the purpose of exploiting, harming or attempting to exploit or harm anyone in any way.
Send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms of Service.
Transmit, or procure the sending of, any unlawful advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
Impersonate or attempt to impersonate Relevant Systems, a Relevant Systems employee, another user or any other person or entity.
Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform or any Services.
Use the Platform or any Services in any manner that could disable, overburden, damage, or impair the Platform.
Use any robot, spider or other automatic device, process or means to access the Platform for any purpose.
Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform or any Services.

5. Customer/End User Conduct

In connection with your use of the Platform or Services, you agree that:

You, your employees, agents, and Clients will maintain in effect all licenses, permissions, authorizations, consents, and permits necessary.
You are fully responsible for your actions and the actions of your employees, agents, and Clients with respect to use of the Platform.
You are fully responsible for the use of the Services by your Clients. Relevant Systems agreement is with you, not your Clients.
You, your employees, agents and Clients will not misrepresent the Services.
You will provide these Terms of Service to your employees, agents, and Clients.
You own or control all rights in and to all content you provide to Relevant Systems.
You will be solely responsible for all of your use of the Platform, including the quality and integrity of any data.
You have provided, and will continue to provide, adequate notices and have obtained necessary permissions and consents.
You, your employees, and your Clients will provide reasonable cooperation regarding information requests from law enforcement.

6. Your Use Of Communications Features of the Services

Relevant Systems is the provider of Services for your use, which may include certain communications features such as SMS, MMS, email, voice call capabilities and other methods. You agree that:

You are exclusively responsible for all communications sent using the Services, including compliance with all laws governing those communications such as the Telephone Consumer Protection Act (“TCPA”) and the CAN-SPAM Act.
You understand that your use of the Services may violate applicable laws if you do not comply with them.
Relevant Systems is a technology platform communication service application provider only. Relevant Systems does not originate, send, or deliver any communications to any recipient.
All communications are created by and initiated by you and/or your Clients.
Any customer data provided to Relevant Systems only includes data from individuals who have explicitly opted into your communications program.

7. Payment

a. Fees. If you choose to purchase one or more of the Services provided on the Platform, you agree to pay all fees (“Fees”) associated with the Services. Our monthly subscription provides tiered pricing for different levels of Services. All Fees are exclusive of any applicable communications service or telecommunication provider fees or surcharges.
b. Any charges incurred by your purchase or use of the Services will be billed to the credit card we have on file. You agree to provide us with accurate and complete billing information.
c. Taxes. You are exclusively responsible for taxes and other governmental assessments (“Taxes”) associated with your use of the Platform.
d. Overdue Amounts. If your credit card company declines or otherwise refuses to pay the amount owed, we may suspend or terminate performance of Services.
e. Payment Disputes. You will notify us in writing within sixty (60) days of the date we bill you for any invoiced charges that you wish to dispute.
f. No Refunds. Except as described below, all Fees assessed by Relevant Systems are non-refundable.

8. Resale of Services (MAP Policy)

Some levels of the Services allow you to resell access to the version of the Platform that is customized for or by you. If you are authorized to resell access, you must comply with our minimum advertised price policy.

a. Minimum Advertised Price. You cannot advertise access to the Platform for a price of less than $97 per month.
b. Determining Advertised Price. The price at which you are advertising access is determined after deduction of discounts.
h. Resale Restrictions. When reselling the service, you agree that you are fully liable to your resale Clients for the Service.
i. You Are Not Relevant Systems. Do not present yourself as Relevant Systems when reselling the Service.

9. Excessive Data Usage

Your excessive data use may cause the Service to be slow or unavailable. We have no liability for the effect that your excessive data use may have on Service performance. We may suspend or terminate your use of the Service or reduce the amount of data you are able to use if we determine your data use is excessive.

10. Training

Relevant Systems may offer training to you related to how to use the Services. All training is as-is, with no warranty. You alone are responsible for how and whether you adopt any strategies learned through Training.

11. Data Stored on Our Servers

Subject to our Privacy Notice, you agree that we have no responsibility or liability for the deletion or failure to store any content maintained or transmitted on or through the Platform.

12. Account Registration

To access portions of the Platform or to register for or use the Services, you will be asked to provide registration details or other Information. It is a condition of your use of the Platform that all Information you provide is complete, current, and accurate.

13. Use and Protection of Login Credentials

You are responsible for maintaining the confidentiality of your user name and password (“Login Credentials”). You are responsible for all uses of your account and Login Credentials, whether or not authorized by you.

To ask questions about this Privacy Notice and our privacy practices, contact us at [email protected]

Terms & Conditions